Reference

How sari4 Handles Your Personal Data

This privacy policy covers what data we collect when you open an account, how we use it, and how you can request changes or removal.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device trackingYour right to request data changes
sari4 How sari4 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We approach data security with practical, applied measures — not just policy language. Your account is protected at the session level, and wallet-linked activity is separated from general browsing logs. Here is how each area works.

Encrypted Account Sessions Every login session on sari4 runs over an encrypted connection. Your account credentials and wallet details are not transmitted in plain text at any point during login or payment steps.
Cookie and Tracking Transparency We use session cookies to keep you logged in across pages and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings at any time.
Wallet Data Boundaries Your DANA, OVO, and GoPay payment data is used only for processing the specific transaction you initiated. It is not shared with advertising networks or cross-referenced with other accounts.
Data Retention and Deletion Active account data is retained while your account is open. After closure, we hold records for the minimum period required by applicable rules in eligible regions, then delete them from our systems.
CONTACT OUR TEAM

Reach Us About Your Privacy Rights

If you have a question about your data, want to update stored information, or need to request deletion, our support team can handle it. Use any of the channels below to get in touch. For account-linked wallet matters — especially those connected to DANA, OVO, or GoPay — include your registered email so we can locate your record without delay.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our team handles privacy and data queries through the same channel as account support.

Email Support

Send your privacy request to our support address listed in the account help section. Include your registered email and the specific data request you are making.

Account Help Centre

The help centre inside sari4 has a dedicated data-rights section where you can submit a formal request to access, correct, or remove your account data.

Your Privacy Questions, Answered Directly

These are the questions we hear most from account holders about how their data is stored, used, and managed on sari4. If your question is not covered here, contact us through live chat or email.

We collect your name, email, phone number, and wallet details for DANA, OVO, or GoPay. We also collect device and session data automatically to verify your account and prevent fraud.

Yes. Submit a data access request through our support email or the help centre inside your account. We will provide a summary of what we hold tied to your registered email address.

No. Your DANA, OVO, or GoPay wallet data is used only to process your transactions. We do not sell it or share it with advertisers or unrelated third-party services.

After account closure, we retain records for the minimum period required by applicable regulations in eligible regions. Once that window passes, your data is deleted from our active systems.

Contact us via live chat or the support email listed in the help centre. Include your registered email and specify whether you are requesting a correction, update, or full deletion of your account data.

We use session cookies for login continuity and analytics cookies to understand site usage. You can disable non-essential cookies through your browser settings without losing access to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.