Reference

Understand What Governs Your Account

These legal conditions apply to every account opened on sari4, including how your data is handled, what you agree to when you deposit via DANA, OVO, or GoPay, and how disputes are raised.

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LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If you have a question about these legal conditions, your account data, or how a specific transaction was processed through your DANA, OVO, or GoPay wallet, our support team handles policy queries directly. Use the contact path that matches your question type — dispute, data request, or general account clarification.

Team online

Live Chat

Reach the support team through the live chat icon in your account dashboard. Policy and data queries are handled by the same team as general account help.

Email Support

Send written legal or data-request queries to our support email. Include your registered account ID and the specific policy area you are asking about.

Account Ticket

Log a formal dispute or data-access request through the Help section inside your account. You will receive a reference number to track the query status.

What These Conditions Actually Cover

sari4 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on sari4, you enter into a binding agreement that governs how the platform operates your account, processes your wallet transactions, and stores your data. Every deposit made via DANA, OVO, or GoPay is processed under these conditions — the transaction chain

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from your e-wallet to your sari4 account balance is subject to the same terms as your gameplay and withdrawal requests. Eligibility is region-dependent. Where local law restricts access, these terms do not create a right to use the platform. We do not make representations about legal
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status in jurisdictions we have not confirmed as eligible. Account holders are responsible for understanding the rules that apply in their own location. Data collected during account registration — name, contact details, wallet identifiers linked to DANA, OVO, or GoPay — is used solely for account
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management, payment verification, and fraud prevention. We do not sell personal data to third parties. Cookie data collected during mobile and browser sessions is used for session continuity, which lets you switch from your phone to a desktop browser without losing your lobby state. Players in
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Batam, like all account holders across Indonesia, are subject to the same policy terms and the same data-handling procedures. Any changes to these conditions are published on this page and take effect on the date shown.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

We apply consistent data practices across every account, whether you log in from a mobile browser in Yogyakarta or switch to a desktop session later. Your wallet details linked to DANA, OVO, or GoPay are stored in encrypted form and used only for payment verification. Here is how each area works in practice.

Data Storage

Account data — including wallet identifiers for DANA, OVO, and GoPay — is stored in encrypted form. Retention periods follow the policy published on this page and are reviewed periodically.

Cookie Use

Session cookies keep your lobby state consistent across devices. If you close the mobile browser and reopen on desktop, your session picks up where it left off without requiring a full re-login.

Account Security

OTP verification is required at login and at key account actions like withdrawal requests. This applies regardless of which device you use or which wallet you linked at registration.

Your Rights

You can request a copy of the data we hold on your account, ask for corrections, or request deletion where local law supports it. Submit these requests through the Help ticket system inside your account.

Common Questions About Policy and Account Rights

These are the questions we hear most often about how sari4 legal terms apply to accounts, wallet transactions, and data. Each answer reflects our actual operating practice — not a general policy template.

Yes. Every transaction processed through DANA, OVO, or GoPay falls under these terms. The deposit chain from your e-wallet to your account balance is covered in full.

Submit a data-access request via the Help ticket system inside your account. Include your account ID and we will respond with the data categories we hold on file.

Where local law supports a deletion request, you can submit one through the account Help section. We will confirm what can be removed and what must be retained for legal or fraud-prevention reasons.

Wallet identifiers linked to DANA, OVO, or GoPay are retained only for the period required by our data policy. After that period, they are removed from active records in line with our retention schedule.

Access depends on local law and is available only where local law permits. We do not confirm eligibility for specific regions beyond what is stated in our current terms.

Log a dispute ticket through the Help section in your account. Provide your transaction reference or the specific account action you are disputing, and you will receive a tracking reference number.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Accountsari4 Login InfoAbout Us

Understand What Governs Your Account

Reach Us on Policy or Account Questions

Live Chat

Email Support

Account Ticket

Data, Cookies, Security and Your Rights

Data Storage

Cookie Use

Account Security

Your Rights

Common Questions About Policy and Account Rights

01 Do these legal terms apply if I deposit using DANA or OVO?

02 How do I find out what data sari4 holds on my account?

03 Can I ask for my personal data to be deleted?

04 What happens to my wallet details if I close my account?

05 Is sari4 available in all regions of Indonesia?

06 How do I raise a formal dispute about a transaction or account decision?

Legal

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